FAQ

Q. HOW DO I CONTACT CUSTOMER SERVICE?

Our customer service representatives are happy to assist you by phone at 1-866-855-2284 or by email.

Business hours:
Mon-Fri: 8 AM to 11 PM (UTC)
Sat: 8 AM to 5:30 PM

Q. WHAT FORMS OF PAYMENT DO YOU ACCEPT?

V-NONH currently accepts PayPal, Visa, MasterCard, American Express and Discover cards. We also accept money orders, business checks and personal checks. To place an order by check, please call customer service at the number below. Please note that there is a $50 returned check fee.

To place an order by phone or Fax:
Tel: +86-571-83515535
Fax: +86-571-83515535

Q. DO YOU OFFER A WARRANTY?

V-NONH products are covered for a period of 5 years from the date of purchase. Some items, such as those with living finishes, are not covered by our warranty. For more information, also see our Warranty page.

Q. HOW DO I CONTACT CUSTOMER SERVICE?

Our customer service representatives are happy to assist you by phone at 1-866-855-2284 or by email.

Business hours:
Mon-Fri: 8 AM to 11 PM (UTC)
Sat: 8 AM to 5:30 PM

Q. WHAT FORMS OF PAYMENT DO YOU ACCEPT?

V-NONH currently accepts PayPal, Visa, MasterCard, American Express and Discover cards. We also accept money orders, business checks and personal checks. To place an order by check, please call customer service at the number below. Please note that there is a $50 returned check fee.

To place an order by phone or Fax:
Tel: +86-571-83515535
Fax: +86-571-83515535

Q. DO YOU OFFER A WARRANTY?

V-NONH products are covered for a period of 5 years from the date of purchase. Some items, such as those with living finishes, are not covered by our warranty. For more information, also see our Warranty page.

Other Information

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For this page you can put any contents, video, download data sheet, and others. For this page you can put any contents, video, download data sheet, and others. For this page you can put any contents, video, download data sheet, and others. For this page you can put any contents, video, download data sheet, and others. For this page you can put any contents, video, download data sheet, and others. For this page you can put any contents, video, download data sheet, and others.

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